Training

Focus on... e-Awareness

Revenues and Benefits Bundle

Our Revenues and Benefits Bundle consists of six essential e-awareness courses for the all inclusive price of £985 per annum, or individually £635 plus VAT.

The bundles comprises of Focus on…

Benefit Fraud:

This e-awareness course creates an awareness of the most common types of Benefit fraud and explains why preventing and detecting housing benefit, local housing allowance and council tax benefit fraud is in everyone's interest.

Local Housing Allowance:

This e-awareness course facilitates a basic understanding of the main principals of Local Housing Allowance (LHA) for staff, stakeholders and landlords.

Verification:

This e-awareness course maximises the effectiveness of verifying Housing Benefit and Council Tax Benefit claims including ensuring claims are paid as quickly and accurately as possible, and preventing or detecting fraud.

Council Tax:

This e-awareness course maximises the levels of understanding of Council Tax, including the reductions and methods of payment available to continually improve service levels to all customers, including prompt and accurate billing and to further increase collection rates.

Overpayments:

This e-awareness course creates an awareness of the most common causes of Benefit overpayment and explains how these can impact on Benefit administration. Reducing overpayments will deliver direct and measurable business benefits to the Authority and this product contributes to achieving these objectives.

Employment Support Allowance:

This e-awareness course explains the main principles of the new benefit Employment and Support Allowance. The course explains the different ESA payments and how ESA is assessed in HB/CTB.

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Focus on...

Revenues and Benefits

Fraud and Corruption

Fraud and Corruption - Management Edition

Information Security

Risk Management

Case Studies

1: Fraud and Corruption

2: Risk Management

3: Fraud

Training

Meritec Limited, Meritec House, Acorn Business Park, Skipton, North Yorkshire, BD23 2UE. (Registered Company No. 03224622)
Tel: 0845 345 1155; e-Mail: ServicePoint@meritec.co.uk; Fax: 01756 797633

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